1. Who We Are
This Privacy Policy explains how UBUNTU GAIA handles the personal data of users who visit the site or make purchases.
Data Controller:
UBUNTU GAIA
Avenida Papa Luna, 139 — Buzón 259
12598 Peñíscola (Castellón), España
Email: info@cdsplasma.com
2. What Data We Collect
We only collect the data necessary to provide our services:
- Contact data: name, email, phone
- Shipping data: address, city, ZIP code, country
- Payment data: securely managed by external platforms (e.g. Stripe, PayPal)
- Technical data: cookies, IP address, device type, pages visited
- Messages sent through forms or chat
We do not collect sensitive data (health, religion, etc.).
3. Why We Collect Your Data
We use data exclusively for:
- Processing and shipping orders
- Communication regarding orders or requests
- Legal and tax compliance
- Improving the site and user experience
- Sending promotional communications (only with your consent)
4. Legal Basis
- Contract execution: order processing, shipping, post-sales assistance
- Legal obligation: tax, invoicing
- Legitimate interest: site security, fraud prevention
- Consent: newsletters, marketing, non-essential cookies
5. Data Sharing
Your data may be shared with:
- Payment providers (Stripe, PayPal)
- Shipping couriers
- Hosting provider (Hostinger)
- Analytics tools (Google Analytics — anonymized)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
6. Data Retention
- Order data: 10 years (tax obligations)
- Account data: until account deletion
- Marketing data: until consent withdrawal
- Technical data: maximum 26 months
7. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, write to: info@cdsplasma.com
8. Cookies
This site uses technical cookies (necessary) and analytical/marketing cookies (optional). You can manage your preferences via the cookie banner or the “Cookie Settings” page.
9. Data Security
We adopt appropriate technical and organizational measures to protect your data, including SSL encryption, restricted access, and regular backups.
10. Changes to This Policy
We may update this policy. Any changes will be published on this page with an updated date. Last update: June 2025.